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Counseling Group

EMPLOYEE ASSISTANCE PROGRAM

What is an EAP?

A program offered to eligible Okefenokee RESA employees to provide guidance with personal issues, planning for life events or simply managing daily life which can affect your work, health and family.

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Plan Rules

  • Eligibility: Eligible Okefenokee RESA employees, their household members and unmarried children (up to age 26)

  • Coverage through Mutual of Omaha

  • Provides support, resources, and information for personal and work-life challenges

  • Receive up to three face to face visit(s)

  • CALL 1.800.316.2796 or visit mutualofomaha.com/eap

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Face to Face Visits

  • Enhanced with 3 face to face visit(s) – An in-house team of master’s level EAP professionals are available 24/7/365 to provide individual assessments. Employees may substitute a face to face session for a legal or financial referral. Access to EAP services is obtained by calling 1-800-316-2796 or by using an online submission form for employee convenience. Online there are valuable resources and links for additional assistance, including: current events, family and relationships, emotional well-being, financial wellness, substance abuse and addiction, legal assistance and work and career.

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Confidential Counseling

  • Helps employees address stress, relationship and other personal issues for you and your family

  • Sessions with highly trained master’s and doctoral level clinicians

    • Stress anxiety and depression

    • Relationship/marital conflicts

    • Problems with children​

    • Job pressures

    • Grief and loss

    • Substance abuse

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Work-Life Solutions

  • Work-Life Specialists will do the research for you, providing qualified referrals and customized resources for:

    • Child and elder care

    • Moving and relocation

    • Making major purchases​

    • College planning

    • Pet care

    • Home repair

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Financial Information and Resources

  • Speak by phone with a Certified Public Accountants and Certified Financial Planners on a wide range of financial issues, including:

    • Getting out of debt

    • Credit card or loan problems

    • Tax questions​

    • Retirement planning

    • Estate planning

    • Saving for college

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Online Resources

  • Timely articles, HelpSheets, tutorials, streaming videos and self-assessments

  • Child care, elder care, attorney and financial planner searches

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Phone: 866-433-7661 option 5

Fax: 770-394-0333

The Okefenokee RESA Benefits Portal is provided for illustrative purposes only. Actual benefits, services, premiums, claims processes and all other features and plan designs for coverage offered are governed exclusively by the provider contract and associated Summary Plan Description (SPD).

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